The Ultimate Guide to Finding a Good Tow Truck Company- 8 Tips
If you have a car, you’ve probably been in the situation where it needed to get towed.
Have you ever been in a car accident and had to look for a tow truck near me? Or do you know somebody who has? This can be an overwhelming task, especially when you require help but don’t know where to start. (Credit Information: Adam Towing & Recovery)
There are tow truck companies everywhere – how could you possibly choose the right one?
The answer is simple- follow these 8 Tips when looking for tow truck services.
Number 1: The Company Phone Number
This seems like common sense, but many people forget about this important tip when finding tow truck services. When calling around to different tow trucks, see what number they list on their website or ad.
When calling tow companies, ask if the Phone Number listed matches the tow company address on their website or ad. If this does not match up, consider finding a different company.
Number 2: The Tow Truck Company’s Address & Location
When looking for companies, see what location they list on their website or ad. Some tow trucks will switch this number around so you can’t call and get directions to their shop quickly. This tactic is done so that Tow truck drivers won’t be able to leave with no notice after an accident happens. Make sure that your company’s address and location match up.
Number 3: Tow Truck Company Reviews, Better Business Bureau Stats, and Other Tow Companies You Can Call for References
This is a significant factor in finding Tow Truck services. Many Tow Trucks will have unique ads that make them sound like the best Tow Company around – but those Tow Companies may not be as great as they seem. Why? Because they know how to trick their customers and get 5-stars on Google and Yelp!
But this all changes when you need them- at which point, these Tow Companies will treat you poorly or even steal your money. How do we fix this problem? By doing our research!
Check out the Tow Trucks websites and read past customer reviews left by other customers. If the Tow Company has an A+ Rating with the BBB, that is another sign they are a company. However, many Tow Trucks do not have any ratings or reviews left for them, which can be another sign they are not reputable companies.
Number 4: Tow Truck Company Blog and Social Media Channels
Good Tow Truck companies will rely heavily on their Blogs and Social Media to share news about their business. By following Tow Trucks on Twitter or Facebook, you can see what they talk about most often.
Do they post daily? Every other week? Only once in a while? This may give you some insight into how much time your Tow Driver spends working to maintain their company’s website or social media channels.
Tow Trucks that do not post too often may be a red flag, as they won’t have current information about services.
Number 5: Tow Truck Company Specials & Promotions
Most Tow Trucks will run some sort of promotion or offer specials for specific customers. For example, many Tow Companies will give military discounts to active duty soldiers or Tow Company college students on-campus with a valid ID.
If you are looking for Tow Services, make sure to ask if any Tow Truck specials are running at the moment or check their Twitter & Facebook pages to see what promotions they currently have going on!
Number 6: Fees and Pricing Before You Use Services
Another essential factor when looking for Tow Truck companies is seeing what the Tow truck service Fees are before you need Tow Services. Many Tow Trucks will have a low Tow fee over the phone but then charge a lot more when you arrive at their Tow Shop.
Another type of this is that some Tow Companies will list a low price on Google Maps or other ads- only to find out it’s not accurate, and they charge much more once you arrive at their shop! Look for Tow Trucks with transparent pricing listed online and on their website. If there isn’t any pricing listed, consider calling a few different companies until you find one with accurate prices.
Number 7: The Tow Company’s Insurance Requirements
Tow Companies work hard to earn your business. So, many Tow Companies will require Tow Truck Insurance before they come out to Tow Vehicles. Most Tow Companies will tell you whether or not they need Tow Truck insurance during your initial call, but if they do not make this clear, be sure to ask them.
If the Tow Company says they only accept cash-in-hand payment, consider calling another Tow Services nearby with better reviews and more info on their website.
Number 8: The Tow Fees for Towing Your Vehicle
Finally, one of the most important things you need to know about Tow Services is how much it costs to Tow your vehicle with that particular company!
Some people think that since they found a cheap tow service online or through Google Maps, they are getting a great deal. This is not always the case. Some companies will Tow Vehicles for cheap and then add on a bunch of fees after they arrive at their Tow Shop. This is why we recommend that you call around to Tow Companies until you find one with accurate pricing and without surprise charges added on!
Tow Trucks Near Me
Many Tow companies will come out to Tow your vehicle for free if you are in an emergency situation- which means there’s no fee. However, if you just need help getting towed because your car broke down or ran out of gas- expect to pay a small service fee to have your vehicle towed. Some Tow Companies will charge by the mile when transporting your vehicle. Hence, make sure to ask them how much it costs to Tow before they arrive!
Finally, keep in mind to use an experienced and reliable tow truck company near you. You can expect fast and reliable services from experienced companies with good reputations.
Whether you need emergency roadside assistance service or heavy-duty tow truck service, an experienced company will provide you with the service you need.
