Internet and Businesses

Resolve ATT Care Code 205.4 Sbcglobal Mail

AT&T incorporation is one of the largest telecommunication companies in America. It has been providing users with several telecommunication, mass media and email services for decades. Using AT&T email services can sometimes be very complicated as there are several other legacy emails like SBCGlobal, Bellsouth, etc. working under its umbrella. Many times, while accessing a subsidiary email account, users get to face ATT Care Code: 205.4 error due to which they are denied access to their legacy email accounts.

Through this article, we are going to aim for such problems which contribute towards the errors that users face frequently and will provide you with their possible troubleshooting methods.

Getting 205.4 Error Code while Accessing Legacy Emails

If you are getting an ATT Care Code: 205.4 error code while you try to access AT&T subordinate email like SBCGlobal, Bellsouth, etc, then the following are some troubleshooting methods that you can undergo to resolve the issue. In order to get a more detailed insight into the topic, you must visit the Emails Crunch website.

Step 1: Change your Email Account Password

There are two ways to change your AT&T email account password. Following are these A and B methods, either of them can be used

  • When you are using an AT&T internet account

If you are using AT&T internet services and has its account linked to your email account, then you can follow these steps to change your AT&T email account password:

  1. First, you have to go to the AT&T Email login page.
  2. Fill in your login credentials and enter your email account.
  3. Select the Profile option and choose the myAT&T sign in Password option, from the several options that appear.
  4. A new screen will be prompted where you have to enter your old password for verification and then enter a new password.
  5. Now, lastly, save the changes you made and your password will be changed.
  1. When you are using Free AT&T Email Account

If you are using a free AT&T email account and not using any of its services, the following are the steps that you can follow to ATT Care Code: 205.4 error:

  1. As in the previous method, go to the AT&T Email login page.
  2. There, you need not log in, rather you have to click on the “Forgot Password” link, present below the Password field.
  3. On the next page, you have to enter your user’s name or Email address for the AT&T email account of which you want to change the password.
  4. Thereafter, enter your Last Name.
  5. Now, you have to choose one of the following options to verify your identity and change the password accordingly:
  6. Temporary Password
  7. Recovery Email address
  8. Answer Security Question
  9. Phone number linked to your account.
  1. What you will see next is based on the choice you make. If you choose identification through phone number. You will receive a message on your phone number entered, containing a code.
  2. You then have to enter the code in the prompted window.
  3. After verification, the password changing window will appear where you have to enter the new password.
  4. Once done, save the changes you made.

You also need to remember that once you change the password you will be needed to log in again to all the places, where you were logged in using that AT&T email account, as you will be Locked out of Yahoo email account and from other places after the password is changed.

Step 2: Check the AT&T Email Settings in Third-party Email clients

Recently, AT&T has upgraded the IMAP host of its legacy email clients like SBCGlobal email, Bellsouth, etc. to a more modern infrastructure of IMAP. Due to the same reason, many users might be getting an ATT Care Code: 205.4 error code whenever they try to access or login to their AT&T subsidiary emails using a third-party email client like Outlook, Apple Mail, etc.

Following are the upgraded IMAP settings that are to be used:

Incoming Mail Server: IMAP

  • Server:
  • Port Number: 993
  • SSL Requirements: Yes

Outgoing Mail Server: SMTP

  • Server:
  • Port Number: 465 or 587
  • SSL Requirements: Yes
  • Authentication requirement: Yes

User Login Information

  • Username or Email Address: Your AT&T or subsidiary email address
  • Password: Above-mentioned email account’s password
  • Authentication requirement: Yes

Step 3: Check the Browser and Connectivity issues

  • Clear Browser Cache and Cookies

By following the above two steps, if you are still not able to resolve your ATT Care Code: 205.4 error, then you should try accessing your account after clearing the browser’s cookies and cache. These are the files in the browsers where little information of every website we visit, is stored. Error in these files can cause the inaccessibility of your AT&T or subsidiary email account due to which you might get Locked out of Yahoo email account.


  • Poor Internet Connectivity or Website servers might be down

You will also not be able to connect to AT&T servers if they are in maintenance mode and you will continue to receive errors every time you try to access your AT&T email account. Therefore, you have to wait for some time to get the normal working conditions restored. 

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