Eliminate insurance paperwork with electronic signature Online apps

Insurance has always been a terribly boring (but incredibly important) product for customers. And the tedious filling out of insurance papers is usually not at the top of the list of ways to spend the day – regardless of whether it is an insurance application or a claims settlement.

As someone once said: Less paperwork means more customer satisfaction. That is why the digitization of brochures through to individual offers is the best way to put an end to this documentation drudgery.

In the extremely competitive insurance ecosystem where companies struggle to innovate, your biggest and most sustainable differentiator would be a superior and smooth customer experience. Fortunately, there are so many advances in technology that can turn customers’ struggles with insurance paperwork into an enjoyable experience. Here’s a look at how some insurance dealers are using technology to meet customer expectations:

Data-driven and personalize website experience with product recommendations base on specific interests, location, and browser history

• Online application process and claims handling with electronic signature Online
• Tools
• Virtual assistants to help fill out forms and answer queries
• Instant quote generators
• Automated underwriting
• Regular online updates and tracking of insurance status
• Digital assessments for claims settlement

Is your insurance company ready to digitally transform your documentation workflow? In this article, we’ll focus on how E-signature online app can improve insurance filing efficiency, reduce non-acceptance, and provide greater customer loyalty.

Why choose electronic signature Online for handling claims and claims?

To be more popular with your customers, you need to make taking out insurance easier and more convenient. The cheapest and easiest way to achieve this is with the best online signature app like DocSignPro. Here’s how revising existing documentation workflows can improve the customer experience:

Guide customers through the insurance sales channel: 

Insurance records are typically 20-50 pieces of paper. Phew! Tiring just thinking about filling them out! It is common knowledge that customers lose interest in your product when they are force to dig through tedious paperwork for days. 

Buyers will need to print, manually fill in, scan and courier these insurance documents or visit your office to drop them off. This is no longer an acceptable process. Instead, insurance companies are using eSignature solutions to speed up documentation and signing. Ultimately, the deal can be close in minutes while chatting with customers.

Accelerate Claims Processing: 

The real litmus test of the customer experience is how quickly insurance companies can process claims. Before the payment is processed, the insurance records must quickly go back and forth between the applicant, the agent, and the appraisers. 

This is one of the best ways to fast your transaction process. You can make all of your transactions digitally via email with an e-signature. Now it is up to you that you want your transaction process to be fast or slow. 

Simple claims processing takes at least 2 weeks if manual systems are in use. It has been shown that by using eSignatures, which automate signature reminders and workflows, you can save more than 5 days in the payment of claims.

Reduce Paperwork Errors

 When errors creep into insurance forms, not only is it a waste of time correcting them, but it also leads to a frustrating customer experience. Preconfigure eForms and guide eSignatures can ensure that customers only need to fill in the essential fields, which reduces errors.

Make insurance documents remotely controllable: Insurance customers can sign policies using the DocSignPro mobile phone apps from anywhere and at any time! You no longer have to visit insurance offices or have agents come to your home to fill out the paperwork. Therefore dealing with papers can become hectic. So, it is better that you find a better way to deal with your paperwork. 

Integrate DocSignPro with insurance apps for a seamless experience

Today’s customers expect transactions and purchases to be instantaneous and from anywhere. For this reason, most insurance companies now have mobile apps that help with everything from taking out insurance to claims management. While that’s great, it’s not enough. Every time a document needs to be sign, customers would not appreciate leaving the insurance app and opening a separate eSignature app. After all, the user experience is crucial.

What you have to do is choose an eSignature solution with a flexible API (read: DocSignPro) that enables signing in the workflow. Ergo, users can sign insurance documents without ever leaving the insurance app. This can be especially useful in emergencies where you can’t expect users to open multiple apps or print, scan, and courier documents

Why choose eSignatures for handling claims and claims?

To be more popular with your customers, you need to make taking out insurance easier and more convenient. The cheapest and easiest way to achieve this is with electronic signature Online solutions like DocSignPro. Here’s how to create customized contract and workflows will improve the customer experience.