Online shopping is a booming industry; now, everyone opts for online shopping because of the convenience it provides to a user, so anybody can shop anything from anywhere. There is a 70% more increase in online shopping in the past three years. And over that covid-19 pandemic has made everyone opt for online shopping because nobody wants unnecessary risk by going for physical shopping. So there are many new inventions happening to increase the online economy. Which surely helps in the whole country’s economy.
This online shopping has both positive and negative effects on globalization. The convenience of online shopping has caused an increase in online shopping sites. There are many online sites from which we can do shopping like Amazon, Flipkart, India mart, Myntra, Ajio, etc.
Certain factors affect online shopping to a great extent, and these are the points that can increase or decrease the sales of the retailer or website. So considering these points will surely make some changes in the business. Websites should have these below-mentioned points to increase customer visits and sales.
There are the certain factors:
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User-friendly Website
The website should be user-friendly; it should have a smooth and elegant layout, which makes a customer be on the website for a min. Studies have revealed that 75% of customers feel that ease of use is the main characteristic of any website. Meanwhile, the objective of any website is to help the customers to buy what they want unless there should not be complexity in the path.
The decision of purchase happens in minutes or even in seconds, so giving that ease to customers surely helps. We are improving the search functionality, creating effective and visual navigation, pre-populating forms, etc. These can be improvised.
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Make a Mobile-friendly Website:
Mobile shopping increases sales by 50%, so making all the websites mobile-version will surely help customers to come back and do the rest. With the responsive website of mobile, anyone will opt for mobile shopping. And nowadays all the youth are dependent on the mobile for many reasons so even for the shopping they do.
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High-resolution Video Photos:
This is great to increase the visualization of any item. And many of the customers want to buy the item by the look and feel of the product, and having a high-resolution will make it convenient to zoom in and see. And using more than one photo is better so that the customer can see from all the angles because the usage of the product may be for a different reason.
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Customer Reviews:
Input all the reviews, good or bad. Because 90% of the customers make the purchase based on the reviews, and even the negative reviews should be included, otherwise, all the positive reviews will make them feel it is all fake.
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Include Product Description and FAQ:
Try to include the complete description of the product so that the customer should understand the product completely and include FAQs so that the answer might clear some doubts of the customer while purchasing the item.
The E-commerce platform is the place where the activity of shopping electronically or commercialism of Merchandise on online services or over the internet. E-commerce attracts on technologies like mobile commerce, electronic funds transfer, chain management, net promoting, online group action process, electronic knowledge interchange (EDI), inventory management systems, and automatic knowledge assortment systems.
Emerging eCommerce platforms use the internet to channelize the lifecycle of any business and customer.
Build an e-commerce platform that Follows the Below Steps.
- Online shopping for direct retails sales from websites and mobile apps, and conversational commerce via live chat, chat boxes and voice assistants giving opportunity for online marketplaces, which works in third-party business-to-consumer (B2C) or consumer-to-consumer (C2C) sales,
- Business-to-business (B2B) buying and selling
- Gathering and using demographic data google map SEO and social media;
- B2B electronic data exchange
- Email marketing
- Engaging in the retail business for launching new products and services;
- Trading
India is a rapidly growing country, there is room for growth in each corner, and e-commerce is growing rapidly. At this time, when companies like Amazon, Flipkart, etc. are leading. Indian companies are waiting to expand their presence in the developing market. Being called a developed country, people in India are in favor of using e-commerce and its benefits. Many of them prefer using their mobile phones to access the internet and shop online from anywhere and anything.
E-commerce Platform
Since India is still in the race of developing technologically, there is a chance of growth in every aspect. Due to the covid-19 pandemic affecting the nationwide lockdown, it proved to be perfect for the emerging e-commerce platform in India. High demands in consumers, as well as sellers’ presence in digital platforms, made it easy for many businesses. The Indian e-commerce market has been significantly increased during the lockdown due to the safety measures. a lot of people turned their heads towards online platforms for the convenience of online shopping with ease to contactless shopping.
Pandemic not only helped the e-commerce sector but was also for the small retails businesses who got a chance to sell their products also with the help of the eCommerce marketplace platform. Many new e-commerce website platforms emerged during the covid-19 pandemic, which eventually increased the economy and employment opportunities in the country.
E-Commerce platforms guarantee the sustainability and security protection of your data, offer a wide range of operational benefits and business tools, including:
- A product management suite
- Merchandise
- SEO
- Pricelist
- Promotions
- Personalize sales and services according to the preferences
Ecommerce software platforms
Ecommerce software platforms is a tool that drives and maintains all the online business, helping sellers to manage their inventory, adding or removing the products, working on the payments, calculation of tax, order fulfillment, many others. It offers everything that is needed to run a retail business on-site, effectively simplifying online store management.
There are many platforms to build your eCommerce website. You just need a little knowledge of software and patience and readability to understand the customer requirement. Based on that, you can do your business and help in managing a retail business.
DesertCart is a leading eCommerce platform that brings a wide range of product collections to search and choose from. Explore world-class products with the top-notch purchase and delivery processes.