Cell phone repair specialists are in great demand as many people turn to technical service to repair the mobile phone they already own to avoid spending more money and resources on new equipment.
For this reason, mobile phone workshops turn out to be a very profitable and profitable activity because all it takes is a taste for mobile devices, a desire to constantly update and professional preparation because no one is will want to leave their mobile with someone who is not there. able. The good news is that you don’t need many years of preparation to become a professional.
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Step 1: Consider the basics to start setting up your cell phone repair workshop
Once you have the necessary knowledge, it is important that you have the right tools, this way you can avoid problems while repairing cell phones and you get the necessary spare parts. In addition, it is very important that you have the space to run the service and that you can plan a business plan that will help you achieve positive results.
Let’s take a look at the tools you need to start your mobile phone shop first!
Tools needed to provide cell phone repair
There are many working tools that help you to perform repairs on your mobile phone easily and safely, so it is very important that you use the right tools in every situation; For example, to remove the screen from an iPhone, we need a lot of force, so we use suction cups or pliers to facilitate this work.
To start your workshop, you must have the following equipment:
Some of the most common and necessary repairs are usually due to a drop, damage to the device screen, wet cell phones, degraded battery, connectivity, or damaged cameras. Sometimes you can fix the part, but in other cases you have to replace it completely.
• Select suppliers
Another very important aspect is finding and contacting different suppliers and then creating a list that is most convenient because your suppliers are your right hand and the people who allow you to guarantee the quality of your service. Make sure they can deliver the products when you need them because you will have to start your workshop.
• Prepare and stay up to date
It is very important to be constantly updated on the latest advancements in mobile devices, because our duty is to be aware of new models, their most common faults and how to fix them, this only then can you offer quality service. Once you have learned the theory put it into practice by identifying the problems of your customers, I assure you that if you have the knowledge base you will be able to come up with a solution to any problems that arise.
Step 2: Plan your business idea
After considering the basic aspects that we need for our workshop, we start to propose our project, as it is important that you make a business plan that helps you identify your options and the needs of your clients.
To have a profitable idea, you need to consider the following aspects:
• Watch other workshops
The first step is to perform a supply and demand analysis of other workshops dedicated to repairing mobile phones. To do this, identify those who are close to the area where you want to open your business and study how they provide their service.
• Recognize your potential customers
Also know and explore the characteristics of your target customers, so you can determine the price of your service as well as take into account spare parts, location rental and other fixed costs.
Once you have this data, you can start creating a business chart that will help you define your business and achieve all of your goals. Download the following e-book and learn how to plan your project!
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Step 3: Define the budget for your workshop
The third step is to calculate the total investment you need for your workshop, so far you have defined the basic tools, the location where your business will be, the specified suppliers and the procedure that similar workshops carry out. Now you can set a budget and, based on that, consider what expenses you need to get started.
Take into account the government documents and permits that you must deal with to keep your business in order, as well as the repairs of the premises that improve your physical appearance, such as: signs, painting, advertising, shelves, tables or similar elements that help you to move out. go ahead with that. equip your business.
Also think about the services you want to use such as power to run your tools, as well as water and the telephone so your customers can find you.
• A home mobile phone repair service
You can offer your services in three different ways:
In a room;
online and
Home service.
You can implement all or just one once you have determined it, consider all the aspects you need to adequately cover your service.
There are some benefits to opening a store, as customers can notice your presence more and it gives them more confidence. On the other hand, online businesses can reach more people and get in touch with potential customers without ever leaving their site, position.
Lastly, if you want to choose to service your home, consider purchasing lights, desks, and computers that will allow you to properly make repairs to your home or business.
You can start with the basic set that we recommend in step 1, if a customer arrives with a specific problem and you run out of instruments, consider investing in a new tool, although it is ideal to equip your workshop more and more.
The technology industry is constantly launching new products for the repair of electronic devices, follow these trends to choose what is best for your business.
• Investment in education
Education and learning must be constant; In general, phone manufacturers have provided product- and market-focused courses for distributors. Try to subscribe to their programs to be at the forefront of any technological development.
During this time, it is very important that you know how to disinfect your clients’ mobile phones, so don’t miss the next podcast where we will tell you how to clean them without compromising their function.
Step 4: Know what other services or products you can include in your workshop
Finally, we recommend that you do your service thoroughly, try to sell more accessories like. Cases, gadgets, hearing aids, chargers, portable batteries, among others.
You can also offer replacement batteries or other parts to be replaced in devices, as well as cleaning and screen protection services at your mobile phone workshop.
• Referral program
One of the ways to sell more in your cell phone workshop can be to establish a referral program, that way you will build a network of clients due to the quality you provide in your service. If you make your customers happy, you can make yourself known through their recommendations, for this you can offer them gifts or frequent maintenance plans. Consider this:
According to the consulting firm Nielsen, 92% of consumers trust the recommendations of experts.
People are four times more likely to buy on the recommendation of a friend.
In modern times, there are many ways to showcase your work, create social media profiles of your business, and apply digital marketing techniques to improve your service and promote yourself. Trust your close contacts to expand your network, and if you already have clients, ask them to judge you on aspects such as customer service, quality of maintenance and speed of service, this way you can attract more people.